When utilizing SharePoint, it’s important to give everyone a
voice. Overall, here are some key talking points:
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Have users understand that they are in control of their destiny – they can and should make informed choices on their content and documents.
- Tell users it’s OK to be inquisitive – and challenge the status quo to seek knowledge they need to succeed.
- Let users consider alternatives and talk them through with the proper SharePoint administrator, content manager or analyst.
- Remember that end users using SharePoint are part of a learning process – by users being active in the pursuit of knowledge, they will become passive learners.
- Evangelize the SharePoint environment so that users will be critical thinkers which will help it to expand and be successful.
- Users need to know how to problem solve and seek answers to common problems so they are self-sufficient in regard to the SharePoint environment.
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