• End-users
understand the capabilities of the platform and are well trained to use them
• New
sites and applications are systematically introduced with quick time-to-market
leveraging site templates, compliant with standards which follow approved
corporate branding
• Governance
teams review and proactively act based on the usage data and business needs
• Business
users are aware of the security model and help to enforce
• Service-level
agreements (SLAs) are in place, platform performance is good, and any custom
coding and enhancements are well tested
• The
growth of the server farms, servers, and storage is planned out to be scalable
as the business needs
• Operational
costs are in line with business value delivered by the platform
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