Monday, January 16, 2017

SharePoint – Top 10 Ways to Train Users


The following are the 10 top items to consider in regard to SharePoint end user training:

1)      Create short quick guides (4-12 pages) of applicable features (uploading files, views, using calendars etc.)

 

2)      Create short videos on key aspects and make sure the videos are organized by topic area. Make them available via easy to find subject titles

 

3)      Create a blog and then post key items which the system can do – have good clear categories available so users can find information quickly

 

4)      Create guides 20-50 pages for those whom will be acting as site owner/content owners

 

5)      Run lunch and learn live and remote based sessions – keeping subject matter one hour in duration

 

6)      Offer – live training one hour to 90 minutes in duration which encompass showing users needed functionality

 

7)      Create a custom self-help by overriding the ? with one’s own content (could be a custom wiki/blog)

 

8)      Create live classes and offer a curriculum teaching basic users (covers navigation, terminology, simple basic items in regard to what SharePoint can do, etc.)

 

9)      Create live classes and offer a curriculum for content owners (covers editing/adding pages, creating lists and views, etc.)

 

10)   Create live classes and a curriculum for site owners (covers editing/adding pages, creating sites, handling permissions and site features which can be enabled, etc.)

Video:
 

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